These Terms and Conditions govern the use of the online payment facility provided by Dignity Funeral Care. By using this facility to make a payment, you accept the terms outlined below.
General
This payment facility allows clients to pay for our services by credit or debit card. Payments are processed securely via Stripe, a certified PCI Service Provider Level 1.
Payment Information
- All payments must be made in Euro (€).
- We accept payments using Visa, Mastercard, and other major credit/debit cards.
- You will be required to enter a payment reference to assist with identifying the transaction.
Receipts
Upon a successful payment, a confirmation email will be sent to the email address you provide. If you do not receive a confirmation email, please contact our office to confirm we have received your payment.
Refund Policy
- Refunds will be considered on a case-by-case basis.
- If you need to request a refund, please contact us with full details, including the payment reference and reason for the request.
- Approved refunds will be processed back to the original card used for payment.
Security
- All card transactions are processed using SSL encryption to ensure your data remains secure.
- We do not store any card details on our servers.
Limitation of Liability
Dignity Funeral Care will not be liable for any losses or damages resulting from failed payments, user error, unauthorized use, or system errors beyond our control. Use of this payment facility is at your own risk.
Data Protection
Information provided through this form will be used solely for payment processing and account reconciliation. For more details, please refer to our Privacy Policy.
Contact
If you have any questions regarding your payment, please contact us:
Portumna
St. Brendans Road,
H53 TF88
Phone: 090 975 9178
Loughrea,
Barrack Street,
H62 DV76
Phone: 091 870 030
Email: info@dignityfuneralcare.ie
Last Updated: September 2nd, 2025